Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to the Broomstick Hub ("Service") and any services provided by Broomstick Creative Consultancy ("Broomstick", "we", "us"). By creating an account or engaging us for project work you agree to these Terms and to our Privacy Policy.

2. Accounts

• You must provide accurate, complete information at registration.
• You are responsible for the security of your credentials. Never share them.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to register.
• Accounts are personal. Do not create accounts on behalf of others without authority.

3. Acceptable use

You agree not to:

• Upload or share content that infringes intellectual property, is unlawful, or breaches confidentiality.
• Attempt to access any account or data that is not yours.
• Probe, scan, or test the vulnerability of the Service without our written consent.
• Use the Service to send spam, malware, or conduct automated scraping beyond what robots.txt allows.
• Reverse engineer, decompile, or attempt to extract the source code, other than to the minimum extent permitted by law.

4. Fees and payment

Where a service requires payment (discovery fee, project invoices, recurring retainers) the amount, frequency, and terms will be disclosed before you commit. Payment is handled by Stripe. Refund policy follows the project-specific agreement signed at project kickoff. Discovery fees, where charged, are refundable only if Broomstick cancels the discovery call.

5. Intellectual property

• Your content — remains yours. You grant Broomstick a limited licence to use it solely for delivering the engaged services.
• Our deliverables — transferred to you on full payment, subject to the project agreement. Working files (raw PSDs, project files, prompts, source code) remain ours unless specifically included in the SOW.
• The Platform — the Broomstick Hub software and its designs remain the property of Broomstick.

6. Confidentiality

Each party agrees to protect the other's confidential information with the same degree of care it uses for its own (and at minimum, reasonable care). This obligation survives termination for 3 years.

7. Warranties and disclaimers

The Service is provided "as is" without warranty of any kind. We make no guarantee of specific creative or commercial outcomes. To the maximum extent permitted by law we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of liability

Except where prohibited by law, Broomstick's aggregate liability for any claim relating to the Service is limited to the greater of (a) the fees you paid us in the 12 months preceding the claim, or (b) USD 100. We are not liable for indirect, incidental, consequential, or punitive damages.

9. Termination

You may close your account at any time from the profile page. We may suspend or terminate your account for material breach of these Terms, with reasonable prior notice where practical. On termination we will retain or delete your data per the Privacy Policy.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. Disputes will be resolved in the courts of Dubai, UAE, unless a mandatory consumer-law provision of your home jurisdiction requires otherwise.

11. Changes

Material changes take effect 14 days after we email registered users and update the version above. Continued use after the effective date constitutes acceptance.